Minimum order $250 for wholesale pricing

Volume Discounts

For wholesale customers who wish to increase their margin and reduce their costs, we offer a volume discount of 10% on orders over $1000 in value (before shipping and taxes)

This discount applies to your entire order (excluding shipping and taxes), with some exceptions. The following exceptions are in place because of tight margins, reducing our ability to offer larger discounts.

We strive to keep our prices as low as possible, and on a few of products it is impossible to offer further discounts on the wholesale price. Rather than increasing the wholesale price for our smaller customers, we prefer to keep pricing accessible to everyone. In essence, the wholesale price is equivalent to a 10% discount, but is available to everyone. We have reduced the prices on some wholesale products to reflect this.

Exceptions to volume discounts:

Coffee
Tea
Syrups
Donations
Alternative Milks
Bean Dosers
Electric Brewers
Electric Grinders
Nut Milk Makers
Parts and replacements
Atago
Bentwood
Breville
Brood
ceado
DF Grinders
Duomo
Fellow Ode
Fiorenzato
Getchu Some Gear Canada
Kaffelogic
LUCCA
Morning
Oatly
Pacific Foods
Peak Water
Ratio
Technivorm
Weber Workshops

Once your order reaches $1000 you will see what your discount is on each item at checkout. If no discount is listed, it means it is excluded from volume discounts.

Effective February 1, 2024, our 15% discount tier was discontinued and free shipping extended. Please click here for more information.

Free standard shipping to Canadian provinces

Free Shipping

Free Shipping Extended - INDEFINITELY!
We have received exceptional feedback on our free shipping promo, and are thrilled to announce that FREE STANDARD SHIPPING on ALL wholesale orders headed to any Canadian province* will be a permanent aspect of our service!

*Where We Can Ship For Free:
This offer is good for standard delivery to all Canadian provinces, not including P.O. boxes. Not valid for shipping to the Territories.

Fast-Track it:
Standard shipping is covered, but what if you want your order faster? You can also upgrade to express shipping at a discounted rate! Any order smaller than a pallet can be sent express. All you have to do is select the shipping option you want at checkout!

As soon as your order has shipped, you will receive tracking information via email from us (unless an untracked shipping method was selected at checkout). Once your order has been shipped, please feel free to contact the shipping carrier directly for any delivery related updates.

Postage Costs

We mostly use UPS, and Canada Post when needed. We aim to ship same or next business day, depending on the time of day you place your order, but may have a delay of up to 5 business days depending on current order volumes.

*Please note: areas that are hard to access by shipping carriers, or larger orders requiring multiple pallets may incur additional charges outside of those calculated and paid at the time of ordering. Inside delivery charges are not covered by Eight Ounce. If inside delivery is decided upon at the time of delivery, any surcharges will be billed to you after delivery is completed, and all associated costs with this will be the sole responsibility of the receiver.

Express Shipping

Whenever possible, we prioritize orders with express shipping. That being said, we print our last batch of orders at 12pm MST, so if you're placing an order with express shipping between 12-3:30pm, please give us a call at 403-457-9844, and we'll do our best to make sure it ships out the same day.

Express orders are delivered on business days so any package sent out on a Friday will be delivered on Monday with the exception of statutory holidays where it might be delayed by an extra day.

Packaging

We could buy a new box for every order and pass the cost on to you... but we prefer to reuse packaging that has been sent to us - not only to keep your price down, but because it's just better for the environment. If your package comes with bubble-wrap, it's second hand. If we ever do need to use brand new packaging, we try to find the most eco-friendly products available.  

 

Don't see shipping to your area, need a different shipping method, or want to use your own shipping account?

We don't mean to sound like a broken record here but... send us an email! We'll help you work out the best possible shipping option for what you need.

 

Shipping Methods 

Within Calgary:

Storefront Delivery

We offer free storefront delivery to brick and mortar locations on Tuesday and Friday (excluding holidays) within the inner city of Calgary. Orders must be received before 12pm MST the day prior to delivery (please select this option at checkout). 

Showroom Pick-up

Come and check out our full showroom where you can test out all of our equipment! Select pick-up at checkout, and your order will be ready by the following day. Give us a call at 403-457-9844 if you'd like to pick up sooner.

Within Canada:

UPS Standard

Within Alberta - 1 business day

BC/Saskatchewan - 1-3 business days

Manitoba - 2-4 business days

Ontario + Eastern Canada - 5 business days

This is our most affordable option within Canada. You will receive tracking with your guaranteed delivery date included with your shipping confirmation.

UPS Next Day Air Saver

1 business day

If you need to guarantee that your package will be delivered in less time than the standard option allows, this method will likely be your best friend! It has a guaranteed delivery time of one business day, and is usually the most affordable express shipping option (with a couple of exceptions, see Canada Post XpressPost).

Canada Post Xpresspost

1-2 business days

There’s a few locations where UPS isn’t able to deliver to (the Territories) or where it becomes very expensive (rural Quebec). If you are in one of these locations and you need an express option, this is the one you’ll want to select.

 

US Customers:

Distribution Agreements

Due to our distributor agreements, we are unable to ship the following brands outside of Canada: Baratza, Flair, Wacaco, KeepCup, KINTO, Oatly and Earth's Own and HARIO.

Please be aware that any orders over $800 USD value will result in customs fees from U.S. Customs and Border Protection.

Canada Post Tracked Packet USA

4-8 business days

The best mix of economy and security for small items, this method includes full tracking details. It does not include an on-time delivery guarantee from Canada Post, so Eight Ounce will not be responsible for issues arising as a result of late delivery.

UPS Standard

5-7 business days

We recommend using this option for all orders going into the US, as it includes full tracking details. This is the most affordable option for items beyond packet size.

UPS Worldwide Expedited

2-5 business days

A faster shipping method to the US, includes full tracking. 

Canada Post XpressPost USA

2-3 business days

Another expedited option for the US that can be more affordable than UPS Worldwide Expedited depending on your location. This method also includes full tracking.

 

International Customers:

Please be aware that your order may incur import charges when entering your country, depending on your government's policies. International Orders are shipped at the risk of the buyer - Eight Ounce Coffee will not be responsible for lost/damaged items, or for reimbursing any import charges.

Canada Post Tracked Packet International

6-10 business days

The best mix of economy and security for small items, this method includes full tracking details. It does not include an on-time delivery guarantee from Canada Post, so Eight Ounce will not be responsible for issues arising as a result of late delivery.

UPS Worldwide Expedited

2-5 business days

A faster shipping method for small items, and the cheapest method for items beyond packet size, this includes full tracking.

Freight Forwarding

Due to our distributor agreements, we are unable to permit Freight Forwarding of any of the brands we carry

This policy is also meant to protect our customers as all warranties are voided in the event that products become damaged in freight forwarding.

If we detect a violation of this policy, we unfortunately will have to deactivate the wholesale account and discontinue further wholesale purchases from Eight Ounce Coffee.